FixByModel
OF OF

Samsung OF OF: Cooling Off (demo/shop) mode is on

This is not a fault. The fridge is in Cooling Off mode (also called Demo or Shop mode), which disables the compressor, ice maker, and water dispenser so a showroom unit won't cool. Food will spoil while it's active.

Setting · not a fault

By the FixByModel editorial team · Verified 2026-09 · Researched against manufacturer support & repair references (below)

Why you're seeing this

  1. Demo/Shop mode enabled at the store and never turned off
  2. Buttons accidentally pressed in a combination that activated Cooling Off mode
  3. Panel bumped during cleaning

How to turn it off

1Confirm it isn't coolingCheck that the display reads OF OF, O FF, OFF OFF, or shows scrolling bars and the fridge is warm inside.
2Hold the two top-left buttonsOn most models, press and hold the top two buttons on the left of the panel together for about 8 seconds until you hear a chime.
3Try the model-specific comboOn French-door models hold Power Freeze + Freezer; on newer interior panels hold the < and > arrows about 6 seconds then press the power/O button.
4Use Family Hub menuOn smart-screen models, open Fridge Manager or Settings and turn Cooling Off / Demo mode off there.
5Wait and verifyOF OF should clear within a few seconds and the compressor should start; allow a few hours to reach temperature before adding food.

That’s it — OF OF isn’t a fault

This is a setting, not a malfunction. Once you follow the steps above the display returns to normal. If it keeps coming back, check that the button combination matches your exact model in the owner’s manual.

Which models this applies to

Samsung refrigerators. All Samsung refrigerators; exact button combo varies by model (side-panel, French-door, Flex, Bespoke, and Family Hub).

FAQ

What does Samsung OF OF mean?

Cooling Off (demo/shop) mode is on. This is not a fault. The fridge is in Cooling Off mode (also called Demo or Shop mode), which disables the compressor, ice maker, and water dispenser so a showroom unit won't cool. Food will spoil while it's active.

What causes Samsung OF OF?

The most likely cause is demo/shop mode enabled at the store and never turned off. Other causes include Buttons accidentally pressed in a combination that activated Cooling Off mode; Panel bumped during cleaning.

Can I fix Samsung OF OF myself?

Some checks are DIY, but this code often points to an internal component, so it may need a qualified technician.