FixByModel
UE

LG UE: Load is unbalanced during spin

UE (or uE/Ub) means the washer detected an unbalanced load and could not redistribute it to spin safely. Lowercase uE is the machine trying to auto-correct by re-adding water and re-tumbling; uppercase UE means it gave up and needs your help.

DIY fix

Most likely causes

  1. Load bunched to one side, or a single heavy item spinning off-center
  2. Overloaded drum, or a load too small to distribute evenly
  3. Bulky items like blankets, pillows, rugs, or towels concentrating weight
  4. Washer not sitting level on the floor
  5. Slippery floor letting the machine walk, or worn suspension components
Before you start — unplug the appliance and turn off the water supply. You'll be working near water and electrical parts, and drained water can be hot. If a step involves the pump, wiring, or opening the cabinet and you're unsure, stop and call a qualified technician.

Step-by-step fix

1Redistribute the loadOpen the door, untangle and spread the laundry evenly around the drum, then restart the spin.
2Adjust the load sizeAdd a few similar items to a too-small load, or remove items from an overloaded drum so it can balance.
3Handle bulky itemsWash blankets and rugs with the bedding/bulky cycle; for pillows and cushions wash only the covers where possible.
4Level the washerCheck that the machine does not rock; adjust the leveling feet with a wrench so all four sit firmly on the floor.
5Stop it from movingOn slippery floors, add anti-vibration or non-skid pads under the feet to keep the washer stationary.
6Service the suspensionIf a properly loaded, level machine still throws UE, have the shock absorbers, springs, or suspension checked by a technician.

Still showing UE?

If you’ve worked through every step and UE keeps returning, an internal part likely needs testing and replacement. That’s a job for a qualified appliance technician, who can measure the suspect part against the service-manual spec before replacing it.

Which models this applies to

LG washing machines. All LG top-load and front-load washers; may display as UE, uE, or Ub depending on model.

FAQ

What does LG UE mean?

Load is unbalanced during spin. UE (or uE/Ub) means the washer detected an unbalanced load and could not redistribute it to spin safely. Lowercase uE is the machine trying to auto-correct by re-adding water and re-tumbling; uppercase UE means it gave up and needs your help.

What causes LG UE?

The most likely cause is load bunched to one side, or a single heavy item spinning off-center. Other causes include Overloaded drum, or a load too small to distribute evenly; Bulky items like blankets, pillows, rugs, or towels concentrating weight; Washer not sitting level on the floor; Slippery floor letting the machine walk, or worn suspension components.

Can I fix LG UE myself?

Usually yes. Start by working through the steps above, beginning with: open the door, untangle and spread the laundry evenly around the drum, then restart the spin.