FixByModel
002 / 004

GE 002 / 004: Outlet thermistor (temperature sensor) failed

The board detects a fault in the outlet thermistor, mounted on the blower housing to measure air leaving the drum. Codes 002 and 004 both indicate this sensor or its wiring is bad.

DIY fix

Most likely causes

  1. Loose or corroded wiring at the outlet thermistor
  2. Damaged wire harness to the thermistor
  3. Failed outlet thermistor
  4. Restricted airflow driving temperatures out of range
The heat circuit — check in this order
1Thermal fuse
2Heating element
3Cycling thermostat
4Thermistor
5Control board

Schematic illustration of a typical dryer — not your exact model.

Before you start — unplug the dryer, and on a gas model shut off the gas supply. Let it cool first — the drum, heater and exhaust can be hot. If a step involves the heating element, wiring, or opening the cabinet and you're unsure, stop and call a qualified technician.

Step-by-step fix

1Cut powerUnplug the dryer or turn off its breaker before servicing.
2Reseat the wiringFind the outlet thermistor on the blower housing behind the fan and reconnect any loose wires.
3Check the harnessInspect the harness for damage and replace it if wires are melted or broken.
4Replace the sensorIf the wiring is fine, replace the outlet thermistor, then restore power and retest.

Still showing 002 / 004?

If you’ve worked through every step and 002 / 004 keeps returning, an internal part likely needs testing and replacement. That’s a job for a qualified appliance technician, who can measure the suspect part against the service-manual spec before replacing it.

Which models this applies to

GE dryers. GE front-load dryers with electronic controls, model numbers beginning GFD (and related GFV/GTD platform).

FAQ

What does GE 002 / 004 mean?

Outlet thermistor (temperature sensor) failed. The board detects a fault in the outlet thermistor, mounted on the blower housing to measure air leaving the drum. Codes 002 and 004 both indicate this sensor or its wiring is bad.

What causes GE 002 / 004?

The most likely cause is loose or corroded wiring at the outlet thermistor. Other causes include Damaged wire harness to the thermistor; Failed outlet thermistor; Restricted airflow driving temperatures out of range.

Can I fix GE 002 / 004 myself?

Usually yes. Start by working through the steps above, beginning with: unplug the dryer or turn off its breaker before servicing.